On startups, digital transformation for SMEs, payments, loyalty, SaaS products and AI — from the journey of building GoMetap.
A step-by-step guide to using AI (ChatGPT, Claude) to draft Zalo, SMS, and email win-back messages. Includes 3 battle-tested prompts to boost retention without annoying customers.
A step-by-step guide to using POS data to classify menu items, redesign your menu, and steer customers toward your highest-margin offerings.
When should a B2B SaaS startup transition from a single product to an ecosystem? A mental framework to help founders expand without diluting resources.
AI Roundup Nov 2, 2026: Warnings on rogue AI agents, Apple's pragmatic product philosophy under its new CEO, and Google's AI satellite milestone.
How Southeast Asian SMEs can use AI to automate invoice processing, execute 3-way matching, and eliminate manual bookkeeping errors without enterprise ERP budgets.
Uncontrolled discounting destroys ACV and trains buyers to undervalue your software. Here is a battle-tested discounting matrix and negotiation framework for SaaS founders.
How digitizing referral programs via Apple and Google Wallet passes helps SMEs lower CAC, maintain transparent tracking, and automate reward fulfillment.
Discover how the reverse trial model combines the best of freemium and free trials to accelerate product adoption and drive higher conversions in B2B SaaS.
A guide for SMEs on using Push Notifications and location-based alerts on Apple/Google Wallet for free remarketing, partially replacing SMS and Zalo ZNS.
